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PageAlert

PageAlert is simple to use, yet powerful notification and alerting software that provides advanced messaging and escalation management of IT problems.


Message notifications from your applications and operating systems can be automatically sent as voice, email, or paging messages as soon as problems are detected.

  PageAlert's core funtionality keepts IT personnel informed of real and potential problems and events such as system failures, application errors, threshold exceptions, and completed tasks.  
 
PageAlert Admin -- Click for larger view As business processes and IT infrastructures become increasingly complex to manage, the ability to quickly learn about and resolve IT issues becomes increasingly critical. As critical as alerting and notification software is to maintain the health of the business and IT environment, these products do not need to be over-engineered to provide you with the required core functionality. Nobix PageAlert is simple to use, yet powerful, and starting at under $1500, PageAlert provides the same core functionality but is up to 60% less expensive than our competitors.

With PageAlert, you create notification patterns and associate personal devices with those patterns. When a message into PageAlert triggers one of the patterns, the devices associated with pattern are activated for the alert. You control the style and data sent to the device. You can mix any combination of device and protocol types, in any order, with variable delays and cancellation options.

Alerts on Pagers, Voice, Email, Cellphones
PageAlert can send to one- and two-way pagers, through email to cellphones and desktops, as well as call and talk to you with PageAlert's voice. PageAlert's voice features require the use of Dialogic telephony board. With PageAlert's voice, you can recieve alerts through any telephone, hear the text of the problem, and respond using the number pad to cancel or continue the alert.

PageAlert server is the software that analyzes and performs the alert notifications. The PageAlert server software runs on your Windows PCs and includes these interfaces

  • Administration, for maintaining your notification tables
  • Monitor, for viewing and controlling your active alerts
  • Log viewing, for viewing the audit trail
  • Test interfaces, for testing alert triggers and SMTP email
  • Voice editing interface for voice prompts

PageAlert server is licensed for one or more Windows platforms. Most sites only require a single system. The PageAlert client software is licensed when one or more other systems are required to send alert triggers to the PageAlert server. If PageAlert resides on the same system that the triggers would come from, no PageAlert client software is required.

PageAlert server includes a web interface that may be used for monitoring and controlling alerts on the server. The web interface is an ASP.NET application. Also included with the server is the PageAlert client software for use on the server. This means that if your integration occurs on the PageAlert server, no other PageAlert client software is required.

Of course, PageAlert clients are available for most every environment, including UNIX, Linux, Windows and MPE.

    Features         Benefits         Interface         Specifications    
  • Notification protocols include email (SMTP), numeric paging, internet paging (SNPP), alphanumeric paging via modem (TAP), and interactive voice response (IVR).
     
  • Escalation paths- if one user doesn't respond, the next user or users in the notification chain will be notified.
     
  • Alert triggers run on HP, Sun, IBM, Linux, Windows and MPE/iX.
     
  • PageAlert has a browser and a Windows® interface for activity checking and control of alerts.
     
  • Start/stop actions can be specified for any alert.  This allows a program or script to be executed whenever an alert is triggered or canceled, and allows integration with trouble ticket systems.
     
  • Confirmation and acknowledgement- when configured, users must confirm and acknowledge receiving the alert message.  Without a confirmation, PageAlert will continue to send the alert using the escalation path you have configured.
     
  • PageAlert's Monitor feature allows you to define and set up event triggers and both polling and persistent scripts and programs that PageAlert will run for you.  These programs and scripts can be used for monitoring various resources, such as a Web server or a network hub, and then triggering a PageAlert notification when a specified event occurs on the resource.
     
  • Broadcast notifications- alerts can be broadcast to multiple personnel and devices simultaneously.
     
  • PageAlert integrations are available for Microsoft Operations Manager® (MOM), HP OpenView® Operations for Windows (OVOW) and UNIX, and OpenView Network Node Manager® (NNM), Fluke OptiView, and Big Brother to escalate messages from these systems.
 
 



 
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